Your company’s most vital asset is its customers. Without them, you would not, and could not, exist in business. Sure, you can attract new customers with unique products, free gifts, or reducing your prices; but if you’re not creating relationships with them, they’re not going to return or recommend you.
Sometimes it can be challenging to build those relationships. The questions you get asked in a customer facing role can be in equal parts interesting, monotonous, funny and challenging. The key is to make each customer feel welcome and helped.
Here are ten tips for excellent customer service that any business can use: